Quick answers on grading, logistics, and warranty. Need something specific? Contact us.
Units are graded A/B/C based on cosmetic condition, functional testing, and included accessories. Grade A is premium cosmetic condition; Grade C may show heavier cosmetic wear while remaining clinically functional.
We arrange domestic and international freight with crating appropriate for medical devices. Transit times and Incoterms are confirmed on each quote.
Most systems ship with a limited functional warranty. Coverage length depends on the device class and condition grade and is stated on your quote.
Yes. If an item is not listed, send the model and quantity—our procurement team searches incoming inventory and partner channels.
Returns follow the warranty terms on your invoice. Contact support within the stated window with photos and serial numbers for evaluation.